Terms of Service
Last updated: July 2026
1. Acceptance of Terms
By accessing and using the services provided by Skyhop Global LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Skyhop Global LLC provides professional ground transportation services for airline crews, including pilots and flight attendants. Our services include airport transfers, hotel transfers, fleet management, and real-time trip tracking. We operate at 50+ major US airports and provide 24/7 service availability.
3. Eligibility
To use our services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding agreement
- Be authorized to request transportation services on behalf of your organization (if applicable)
- Provide accurate and complete information when requesting services
4. User Responsibilities
As a user of our services, you agree to:
- Provide accurate booking information including pickup/drop-off locations and times
- Notify us promptly of any changes or cancellations
- Ensure passengers are ready at the designated pickup time
- Behave respectfully toward drivers and staff
- Report any issues or concerns immediately
- Pay for services rendered according to agreed terms
5. Prohibited Uses
You may not use our services:
- For any illegal purpose or in violation of any laws
- To transport unauthorized passengers or cargo
- To engage in any activity that interferes with our operations
- To submit false or misleading information
- To attempt to gain unauthorized access to our systems
- In a manner that could damage, disable, or impair our services
6. Intellectual Property
All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, and software, are the exclusive property of Skyhop Global LLC and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
7. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or meet your specific requirements. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
8. Limitation of Liability
To the maximum extent permitted by law, Skyhop Global LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services.
9. Third-Party Services
Our services may include links to or integration with third-party websites or services. We are not responsible for the content, practices, or policies of these third parties. Your interactions with third parties are solely between you and the third party.
10. Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use our services will immediately cease.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Broward County, Florida.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.
13. Contact Information
For questions about these Terms, please contact us:
Skyhop Global LLC
1150 Lee Wagener Blvd
Fort Lauderdale, FL 33315
Phone: +1(386) 515-9148
Email: info@skyhopglobal.org